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Customer is GOD – a personal perspective from a product manager in Japan

Monday, March 22, 2010 from 6:30 PM to 8:30 PM (GMT+0200)

Herzliya, Israel

Customer is GOD – a personal perspective from a product...

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Event Details

ILPMA-PDMA Israel Next Event - March 22

Mr. Yuval Refaeli  Product Manager at AT&T

"Customer is GOD – a personal perspective from a product manager in Japan"

Date Monday, March 22, 2010
Time 18:30-20:30
Location IDC Herzeliya, Sammy Ofer School of Communications building, room C109
Agenda
18:30 – 19:00 Reception
19:00 – 19:10 Introduction - Osnat Niv-Assa, President, ILPMA-PDMA Israel
19:10 – 20:10 Mr. Yuval Refaeli - product manager at AT&T
Customer is GOD - a personal perspective from a product manager in Japan
20:10 – 20:30 Q&A


About Yuval Refaeli:

Yuval Refaeli has been creating UI-rich products since 2000, with strong emphasis on mobile devices and mobile applications. He was sent to Tokyo to represent e-Sim LTD Between 2000-2003. Worked closely with Japanese companies such as Sony, NEC, Toshiba, Panasonic, FujiFilm and others, defined new products tailored for their requirements and introduced them the Japanese market.

Yuval was Product Line Manager at modu, in charge of the UX and applications across all devices. He is now at AT&T, in charge of creating a cutting-edge Unified Communication solution for mobile devices.


About the presentation:

“Customer is GOD” - a Japanese phrase showing the dedication of Japanese people to their work and to their company. The presentation captures strong experiences, both personal and professional, during three years of product management in Japan. It describes the preparations, the arrival, home, workplace, work culture & structure, interaction with customers, exhibitions and more.

Thanks to the Interdisciplinary Center Herzliya, Israel